*Contact Name: Company: *Email:
1. Friendiness of staff: N/A Low Medium High 2. Appropriate knowledge of staff on initial enquiry: N/A Low Medium High 3. Efficient handling of testing request: N/A Low Medium High 4. Professionalism: N/A Low Medium High 5. Efficiency of turnaround time: N/A Low Medium High 6. Reporting: N/A Low Medium High 7. Appropriate explanation of test results: N/A Low Medium High 8. After testing communication: N/A Low Medium High
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